Scheid, Francois (2009) Rôle des clients dans la conception d'innovation radicale : le cas du logiciel. PhD thesis Economie et Sciences Sociales, spécialité Gestion, CRG (Centre de Recherche en Gestion), EP/X p.376.
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Abstract
Modularity of software architecture influences the software design process, and favours innovation design by users. Furthermore, software radical innovations are generally designed by small companies, focused on their own technology. Those innovative software must generally be combined to build a solution that can be sold to customers. The literature on modularity (Baldwin & Clark, 2000) only deals with a process that leads to the emergence of a modular dominant design through product architecture de-integration. This literature doesn’t describe the innovation process that is based on independent software designed by independent firms, leading to a modular multi-actors solution. Then, questions related to such a process are set: How does this architecture emerge? How does this innovation process structures itself? What is the first customers role in this multi-actors radical innovation process, and how to associate these customers to it? We propose a new typology and new terminologies related to the product architecture of a multi-actors software innovation. We describe the evolution of this architecture, that achieves a certain degree of modularity but doesn’t get fully modular. We explain why this modularity remains incomplete. We analyze the innovation process through the inter-organizational collaborations it requires, and the interactions it breeds. The project structures itself through project management and through actors role and competency definition. Finally, we consider the first customers contributions to innovation process, and discuss the lead user notion. We propose an enrichment of this notion through the definition of four new concepts, that take into account the multiple contributions of those customers to the multi-actors radical innovation process.
| Item Type: | PhD Thesis (PhD) |
|---|---|
| PhD Supervisor: | Charue-Duboc, Florence |
| Date: | 27 February 2009 |
| Board of examiners: | Chanal, Valérie and Detechessahar, Matthieu and Salle, Robert and Charue-Duboc, Florence |
| Ecole Doctorale: | Ecole Doctorale de l'Ecole Polytechnique / PREG-CRG UMR 7176 |
| Discipline: | Economie et Sciences Sociales, spécialité Gestion |
| Collection (Fonds): | Ecole Polytechnique (EP/X) |
| Institution: | EP/X |
| Department: | CRG (Centre de Recherche en Gestion) |
| Subjects: | 9. Sciences of Economy, Management and Society |
| Uncontrolled Keywords: | User innovation, Innovation par les utilisateurs, Modularity, Modularité, Co-innovation, Co-innovation, Radical innovation, Innovation radicale, Software, Logiciel, Project management, Gestion de projet |
| ID Code: | 5144 |
| Deposited By: | Francois Scheid |
| Deposited On: | 20 May 2009 |
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